Shipping policy

 

Once an order is placed, our team will carefully collect your item(s) and package it, so please allow up to 72 hours for our team to pick and pack your order. All orders are sent when all the item(s) on the order are ready in full - this means that if you have a pre-order item in your order, we will wait until that latest item is available and then send your order out.

You can expect your parcel within two (2) – eight (8) business days. A number of delivery methods may be used depending on the type of order.  When we ship your order you will receive a confirmation email with a tracking number.  Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.

The delivery time is subject to stock availability. If the item has a specified "sent" date beside it in brackets this means the item is a pre-sale purchase and you will receive that item in two (2) – eight (8) business days from this "sent" date, provided the stock arrives at our warehouse when expected.

If your order does not arrive within eight (8) business days, please contact us at the following email address help@wagrobes.com so that we can follow it up with the courier. 

*Please note: that if you purchase a pre-sale item and an in-stock item in the same order, both items will be sent out at the same time once all stock is available at our warehouse for dispatch.